I Did a Terrible Thing. How Can I Apologize?

I Did a Terrible Thing. How Can I Apologize?

“The word apology comes from the Greek apologia, which means justification, explanation, defense or excuse. A key part of apology, perhaps, is really listening to the victim’s experience, taking that in deeply and trying to create a process of repair.”

I Did a Terrible Thing. How Can I Apologize?

I Did a Terrible Thing. How Can I Apologize?

“The word apology comes from the Greek apologia, which means justification, explanation, defense or excuse. A key part of apology, perhaps, is really listening to the victim’s experience, taking that in deeply and trying to create a process of repair.”